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Ticket Information

  • Early Bird: $385.20 each
  • Normal: $438.70 each
  • Members: $342.40 each
  • Additional fees may apply


  • Thu Apr 22 2021, 9:00am–5:00pm
  • Tue Oct 26 2021, 9:00am–5:00pm


All ages

This is an intensive workshop on accounts receivable management. While sales are important, it is more crucial that the amounts sold on credit are ultimately received on a timely basis with minimal bad debt losses.

The workshop trains participants on how to define a credit strategy, implement a credit policy, understand and interpret the fundamental information in financial statements, monitor accounts receivable outstanding and improve the effectiveness in the collection of accounts receivable.

After the workshop, you will be able to:
- define a credit strategy
- implement a credit policy
- understand and interpret the fundamental information in financial statements
- monitor accounts receivable outstanding
- improve the effectiveness in the collection of accounts receivable

What you will learn
- Understanding the need for credit sales
- Fostering credit awareness
- Defining a credit strategy
- Understanding the need for a credit policy
- Knowing the benefits of having a credit policy
- Appreciating the factors that influence the credit policy
- Implementing the credit policy
- Gathering credit information
- Understanding financial statements
- Applying financial analysis of financial statements
- Monitoring accounts receivables
- Knowing the reasons for slow collection
- Pre-empting excuses for not paying promptly
- Seeing tell-tale signs of potential bad debts
- Using collection techniques
- Case study & practical exercises

Who Should Attend?
Any person who is involved directly and indirectly with the responsibility of sales, marketing, credit approval, credit review and collection.

Concepts and applications will be taught using simple analogies. Participants will each be given a set of course materials together with practical exercises to complete during the workshop. There will be a case study for participants to role play in debt collection.

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