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Ticket Information

  • Early Bird: $395.90 each
  • Normal: $449.40 each
  • Members: $353.10 each
  • Additional fees may apply


  • Wed Jan 27 2021, 9:00am–5:00pm
  • Wed Apr 14 2021, 9:00am–5:00pm
  • Wed Aug 4 2021, 9:00am–5:00pm
  • Thu Dec 16 2021, 9:00am–5:00pm


All ages

Is the lack of assertiveness keeping you from fulfilling your potential and reaching your goals? Is assertiveness a people skill and quality you would like to acquire to naturally attract people to respond to you positively?

Many of us do know that being assertive means having a greater sense of self-worth and confidence without being aggressive. However, we may not know what is involved in assertive interactions. In this programme, we will be exploring two aspects of assertive interactions, namely assertive curiosity and ambition.

After the workshop, you will be able to:
- Communicate effectively using assertive techniques
- Adopt assertive curiosity in learning things about other people or what other people think and maximise opportunity in business
- Avoid confrontation by adopting assertive thinking and optimise results for team success

What you will learn:

Define assertiveness
- The 4 types of communication styles
- Understanding the psychology of assertiveness
- Components of assertiveness
- Developing effective assertive techniques

Maximise assertive curiosity in business
- Adopting an attitude of curiosity
- Essential elements of assertive curiosity
- Communication etiquette
- Providing constructive criticism feedback

Maximise results with assertive ambition
- Develop assertive thinking and intrinsic motivation
- 4 leadership tactics to create assertive ambition within your team

Who should attend?
This programme is for everyone who wants to develop their assertive skills to maximize results and achieve business success.

This is a highly interactive workshop with mini-lectures, small group discussions, presentations, workplace activities and video-clips. Each participant will complete a communication style quiz of himself/herself. The results will assist him/her to understand how they naturally interact with others and reduce the less effective interaction.

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