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Fri Feb 21 2020, 9:00am–5:00pm
Fri Jun 5 2020, 9:00am–5:00pm
Tue Aug 25 2020, 9:00am–5:00pm
Tue Nov 3 2020, 9:00am–5:00pm

Where: Royal Plaza On Scotts, 25 Scotts Road, Orchard Road, Singapore

Restrictions: All ages

Ticket Information:

  • Early Bird: $385.20
  • Normal: $438.70
  • Members: $342.40
  • Additional fees may apply

Management is never an easy job, especially when you are new to it. In the past, you only needed to worry about meeting your key performance indicator (KPI) but now, you are leading an entire team! That comes with a lot of responsibilities and expectations to deal with. In this programme, we will look at three competencies, enabling the supervisor to optimise his/her performance and be a more competent supervisor.

After the workshop, you will be able to:
- Learn a positive and real-world approach to be effective both personally and professionally
- Lead through role modelling

What you will learn:

Get Real!
- Know your supervisory style
- Understand how others view you as a supervisor

Communicate Upward and Downward
- How people of different DISC behavioural style communicate
- Resolve communication barriers
- How to gather and give constructive feedback

- Career Planning - begin coaching with an end in mind

- How to delegate responsibilities effectively
- Identify and motivate chronic underachievers

Encourage Teamwork and Celebrate!
- Develop shared ownership for results
- Manage, not micromanage
- Leverage on diversity
- Celebrate team and team members’ accomplishments and exceptional performance

Who Should Attend?
Team leaders or supervisors aspiring to increase personal effectiveness as they take on the supervisory role in the organisation.

This is a highly interactive workshop with mini-lectures, small group discussions, presentations, workplace activities and video-clips. Participants are expected to contribute actively to achieve maximum learning impact.