Additional fees may apply
Grievance may be any genuine or imaginary feeling of dissatisfaction or injustice, which an employee experiences about his job and its nature, management policies and procedures, and their related matters. Such feelings must be expressed by the employee and brought to the notice of the management and the organisation in accordance with acceptable procedures.
At the same time, and just as important, is the need to correct employees who have broken any established or implied rules and expectations. This helps to establish and ensure a stable sense of integrity and culture in the organisation.
After the workshop, you will be able to:
- understand the nature of employee grievance
- follow the appropriate approaches to handle employee grievance
- understand the nature of employee discipline
- follow the appropriate approaches to handle employee disciplinary matters
What you will learn
Effective handling of employee relations
Employment laws reference
Grievance handling
- Objectives
- Definition and scope
- Circumstances
- Types of grievances
Grievance: procedure and objectives
- Consequences of mishandling employee grievances
- Principles of grievance handling
- Roles of stakeholders
- Examples
How to prevent employee grievances
- Principle of employee engagement and employee experience
Grievance vs Discipline
- Definition and scope of discipline
- Formal disciplinary procedure
- Principle of natural justice
- Discipline and employment relationship
- Example of disciplinary procedure and best practice
Discipline and punishment
- Purpose
- Enforcement of discipline
- Administering discipline
- Conduct of inquiry
- Termination of service
- Dismissal of an employee
- Proper handling of dismissal
- Right of appeal
- Related laws
Who Should Attend?
Supervisors, executives and managers who need to handle employee grievances and disciplinary matters in their organisations.
Methodology
Participants are guided through practical steps of the topic with a combination of application exercises, group discussions and discussions on actual workplace problems with experience-sharing.
Continuing confirms your acceptance of our terms of service.
Before you go, would you like to subscribe to our free weekly newsletter with events happening in your area, competitions for free tickets and CD giveaways?
No thanks - I'm already an Eventfinda member (or I don't want to join)
Enter your email below, click on the Sign Up button and we’ll send you on your way
Continuing confirms your acceptance of our terms of service.
Post a comment