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Wed May 8 2019, 9:00am–5:00pm
Thu May 9 2019, 9:00am–5:00pm
Mon May 13 2019, 9:00am–5:00pm

Where: SMU - School of Economics & Social Sciences, 90 Stamford Road, City Hall, Singapore

Restrictions: All ages

Organisations are facing unprecedented pressure to transform and to deliver results, amidst an uncertain business environment of changing markets, evolving customer demands, increasing regulation and compliance requirements, growing competition globally and severe threats from technological disruptors.

Organisational success is therefore, how nimble the organisation is to adapt to these market forces and in the process, acquire critical capability which allows it to move ahead to achieve the desired business outcome. The acquisition of critical capability hinges highly on the ability of all teams across the organisation to learn quickly as a baseline, which is in turn dependent on the productivity of learning activities, as well as the strength of learning culture in teams.

It is therefore, crucial for leaders and managers to inculcate such a workplace environment and empower their team leaders with critical competencies to build high performing and adaptive teams.

This programme is designed to provide leaders and managers with practical insights, steps, tools and techniques to identify their team leaders’ skills requirements which are aligned to the organisational plans and their scope of work; facilitate their learning opportunities to enhance team performance; and to coach them for skills mastery.

At the end of the programme, participants will be able to:
- Review their organisation’s strategies and business plans to determine its impact on the team’s competency requirements
- Identify skills requirements and existing learning needs of their team leaders, and link performance outcome to learning & development
- Establish learning and development plans and opportunities for their team leaders
- Coach their team leaders using the GROW coaching model

What you will learn:

1.1 Review current organisational strategies and business plans to determine the impact on team competency requirements

1.2 Review and identify skill requirements and current skills of Team Leaders through use of appropriate tools which are critical to achieving performance

1.3 Establish learning priorities and learning and development plans

1.4 Identify learning and development opportunities and facilitate development of Team Leader’s skills

1.5 Self-reflection

2.1 Coaching as an effective and engaging method for developing team leaders at the workplace setting

2.2 Reviewing the effectiveness of the coaching effort against goals to determine improvements in the process

2.3 Sharpen coaching skills by connecting to diverse learning channels and participating in discussion platforms to enhance workplace performance

The training programme will be delivered through a combination of e-learning, lectures, class exercises and discussions, case-studies, guided reflection, role plays and various learning activities to achieve the desired learning outcomes.

Blended Learning
- 13.25 hours facilitated workshop
- 3 hours e-learning
- 1.75 hours assessment