Customer Service Training Course

Providing a positive customer service experience to your customers in Singapore is crucial when working with new clients and creating opportunities for repeat business and/or sales. Do you create "Raving Fans" every time you interact with your customers?

Attend this Customer Service training course from PD Training and discover how to positively connect with your clients and create "Raving Fans". This course teaches you the skills and techniques for retaining your valuable clients and winning repeat business in any scenario like how to dress for the role, providing high levels of attention and follow up, questioning techniques, using and reading body language, dealing with unhappy customers and much more.

Organizations and individuals will become more customer service oriented by completing this engaging and insightful course. The Customer Service training course can be delivered at your premises anywhere in Singapore by one of our expert local or international trainers or you can attend one of our publicly scheduled courses.